Skip to content
HEM Bilişim
Home

Legal

Information security policy

Because we sell data protection, we also write our own practices down openly. This text summarises the principles we apply as an organisation.

Last updated: 2026-09-21

The trade name, registry number and phone details in this text will be updated once the company registration details are complete. Please use our email address for current contact.

Approach

We treat information security not as a separate project but as part of every piece of work we do. We apply the controls we recommend to clients in our own processes first.

Access management

Access rights are granted according to job definition and the principle of least privilege applies.

Privileged accounts are managed separately, shared passwords are not used and multi-factor authentication is mandatory.

Permissions are reviewed periodically; accounts are updated on role change and departure.

Logging and monitoring

System access and permission changes are recorded. Records are stored so their integrity holds, for the defined period.

Protection of client data

Access to client systems is made only within the scope defined in the contract and limited to the time required.

Real personal data is not used in development and test environments; masking or synthetic data is applied where needed.

Supplier security

The infrastructure and software providers we use are assessed on their data processing scope and security commitments; contracts are signed with them as data processors.

Incident response

A defined response flow runs for security incidents: detection, containment, impact assessment, notification and remediation.

Where a personal data breach occurs, the notification obligations required by legislation are fulfilled.

Awareness

The team is briefed regularly on information security and personal data protection. For new joiners this briefing is part of onboarding.

Data controller and contact: HEM Bilişim

Çamlıca Mah. Bağdat Cd. No: 83/196 Faras Ofis Kat: 3, 06200 Yenimahalle / Ankara[email protected]